Refund policy
Return and Refund Eligibility
We want you to be completely satisfied with your purchase. If you’re not, you can return your product within 30 days of delivery for a refund. The refund policy applies to standard color only. Custom color subject to 50% restocking fee.
To qualify for a return:
- Item must be in new condition
- All original packaging, parts, and accessories must be included
- Proof of purchase is required
We reserve the right to refuse returns that do not meet these conditions.
How to Start a Return
- Contact us at support@quickprousa.com
- Provide your order number and reason for return
- Our team will provide return instructions
Please do not send items back without contacting us first.
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Full Refund: Items may be returned for a full refund if they are unopened, unused, and in original packaging within 30 days of delivery.
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Non-Refundable Items: Products that have been opened, used, or returned after 30 days from delivery are not eligible for a refund.
Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Please allow 5–10 business days for processing after approval
Please contact our support team before sending any returns to receive return instructions.
